Shipping Information
Shipping Information
Thank you for visiting www.locksteer.com! Here is information about shipping your manual pasta machine.
1. Shipping within Germany
For shipping within Germany, we use the following couriers:
DHL: Reliable tracking and fast delivery.
DPD: Flexible delivery options and a comprehensive tracking system.
Hermes: Affordable delivery solutions.
Shipping costs:
See details at checkout
Shipping time:
Generally, domestic orders are delivered within 6 business days of dispatch.
2. International shipping
For international orders, we also use experienced couriers to ensure safe and timely delivery of your parcels:
DHL Express: Fast international shipping service, available to most countries.
FedEx: International express service with fast and reliable delivery worldwide.
UPS: Comprehensive international shipping options, including tracking and insurance.
Shipping costs:
International shipping costs are calculated based on the destination, weight and size of your parcel. You can see the exact costs in the shopping cart during checkout.
Shipping time:
The shipping time for international orders depends on the specific destination and is generally 14 working days. Please note that some remote areas may take longer.
3. Duties and import taxes
For international orders, you may need to pay customs duties and import taxes in the destination country. These costs are borne by you and cannot be foreseen or controlled by us.
Please confirm the relevant fees with your local customs before purchasing to avoid additional expenses.
4. Order tracking
All orders will be provided with a tracking number after shipment, and you can track your package in real time through the official website of the courier company.
5. Service guarantee provided
We are committed to ensuring that every customer can receive the product smoothly. If you encounter any problems during the shipping process, such as delays, loss or damage, please contact our customer service team in time, and we will do our best to solve the problem for you.
Thank you for choosing Locksteer, we look forward to your order and hope you will enjoy using our manual pasta machine!
